Your privacy is our priority. This document explains in detail how cinta99 collecting, using, storing, and protecting your personal information. Please read it carefully before using our platform.
This Privacy Policy describes the data protection practices of cinta99 and forms part of the agreement between you and our platform. By registering for or using the services of cinta99, you consent to the collection and use of your information as described in this document. If you do not agree, please do not use our platform.
At cinta99, we understand that privacy is more than a legal requirement — it is the foundation of trust that binds our platform to every Malaysian player who uses our services. From the very first day of our operations, protecting users' personal data has been one of our foremost priorities cinta99.
This Privacy Policy applies to all users who access the website cinta99 at cinta99.best, registering an account, making deposits or withdrawals using Malaysian payment methods such as Touch 'n Go eWallet, DuitNow, FPX, GrabPay, Boost, or ShopeePay, as well as using any games or services provided by cinta99.
We operate in accordance with applicable data protection laws in Malaysia, including the Personal Data Protection Act 2010 (PDPA). Every aspect of data handling at cinta99 — from how we collect information to how we protect it — designed to ensure your privacy rights are fully respected.
Quick Summary: cinta99 only collects the data it needs, uses it solely for the stated purposes, and never sells it to anyone. Your privacy is our responsibility.
cinta99 collects two main categories of data: information you provide directly, and information collected automatically when you use our platform. Below is a full breakdown of the data types we collect:
When you make a deposit or withdrawal at cinta99 use Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX (Maybank2u, CIMB Clicks), we retain transaction records such as amount, date, time, and payment method. Important: cinta99 never stores your bank card number, PIN, or e-wallet account password on our servers. All payment processing is handled through secure, certified payment gateways.
Important Note: cinta99 never stores credit/debit card numbers, PINs, or your bank account or e-wallet login credentials. All payment data is processed directly through a secure gateway and never passes through cinta99's servers.
cinta99 collects information through several different methods, all within a transparent and lawful framework:
cinta99 uses your personal data solely for legitimate purposes directly related to the provision of our platform's services. We never use your data for unrelated purposes without your explicit consent.
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management and verification | Identity, contact details | Agreement |
| Deposit & withdrawal processing | Financial transactions | Agreement |
| KYC verification & fraud prevention | Identity, transactions | Legal |
| Customer support & issue resolution | Communications, sessions | Agreement |
| Platform security & fraud detection | Technical, session | Legitimate interest |
| Platform improvement & analytics | Technical (aggregate) | Legitimate interest |
| Legal compliance & reporting | All categories | Legal obligations |
| Marketing communications (with consent) | Email, phone | Consent |
cinta99 will not use your data for any purpose not listed above without obtaining your consent beforehand. You have the right to withdraw your consent at any time, particularly for marketing communications.
cinta99 does not sell, rent, or trade your personal data to any third party for marketing or commercial gain. This is a commitment we uphold without exception.
However, there are limited circumstances in which cinta99 may need to share your data with certain parties:
The cinta99 guarantee: Your data is never sold to advertisers, data brokers, or any third-party commercial entities. Data sharing occurs only in the situations outlined above and solely for operational or legal compliance purposes.
cinta99 invests heavily in data security infrastructure to ensure your information is protected at all times. The following are the key security measures we have in place:
All data transmitted between your device and the cinta99 is encrypted using 256-bit SSL — the same standard used by major Malaysian banks such as Maybank and CIMB.
Data cinta99 stored in internationally certified data centers with strict physical access controls, automated backups, and a disaster recovery system.
Automated threat detection system cinta99 monitors account activity around the clock to detect suspicious access or intrusion attempts.
Only staff cinta99 who are specifically authorised may access user data, and only for legitimate operational purposes. All access is logged and audited.
While cinta99 takes every reasonable measure to protect your data, no system can guarantee 100% absolute security. We encourage you to take protective steps on your end as well — use a strong, unique password and never share your account credentials with anyone.
Website cinta99 uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions smoothly, and help us understand how users interact with our website.
cinta99 uses several types of cookies:
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform cinta99.
*The settings above are for demonstration purposes only. To manage actual cookies, please use your browser settings.
cinta99 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
As a user of cinta99, you have several important rights regarding your personal data, all of which we fully respect:
You have the right to request a copy of all personal data that cinta99 hold about you. Submit your request by email to support@cinta99.best and we will process it within 14 working days.
If any information in the cinta99 your information is inaccurate or out of date, you have the right to request a correction. Contact our customer support to update your details.
Under certain circumstances, you have the right to request cinta99 delete your personal data. Please note that certain data may need to be retained to fulfil legal obligations even after a deletion request.
For data processed based on your consent (such as marketing communications), you may withdraw that consent at any time through your account settings or by contacting us. Withdrawal does not affect the validity of any processing that has already taken place.
You have the right to object to the processing of your personal data for specific purposes, including direct marketing. Contact the privacy team cinta99 to submit your objection.
If you believe cinta99 has violated your privacy rights, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or the relevant authority.
cinta99 is a platform intended exclusively for individuals aged 18 and above. We maintain a strict zero-tolerance policy towards underage registration.
We do not knowingly collect personal data from children or individuals under the age of 18. If cinta99 become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the account in question.
If you believe that someone under the age of 18 has registered an account on cinta99, please contact us immediately at support@cinta99.best so that appropriate action can be taken without delay.
Minor Protection: cinta99 employs multiple verification mechanisms to ensure that only individuals aged 18 and above can register and use our platform. This includes a date-of-birth check during registration and a KYC process for withdrawals.
cinta99 may update this Privacy Policy from time to time to reflect changes in our practices, legal developments, or improvements in how we protect your data. Any changes will be posted on this page with a new "Updated" date.
For significant material changes — such as changes to how we share data or new categories of data being collected — cinta99 will make every effort to notify users proactively via in-account notices or an email to their registered address.
Continued use of the platform cinta99 following any changes to this Privacy Policy will be considered your acceptance of the updated version. We encourage you to review this page periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how cinta99 handles your personal data, please reach out to us through the following channels:
Support team cinta99 made up of Malaysian staff fluent in Bahasa Malaysia, ready to assist you with any queries related to privacy and data protection.
Contact us: support@cinta99.best — For data rights requests such as access or deletion, please clearly state the type of request so we can process it more efficiently.
Six concrete steps we take every day to protect the data of our Malaysian players.
Every byte of data transmitted between your device and the servers of cinta99 encrypted with 256-bit SSL. This is the same security standard used by Maybank, CIMB, and other major Malaysian banks — meaning your data remains safe even if someone attempts to intercept your connection.
Your bank card number, PIN, or login credentials for Touch 'n Go eWallet, GrabPay, DuitNow, or any other e-wallet never touch cinta99. All sensitive financial data is processed directly through secure, certified payment gateways.
Only staff cinta99 with specific authorisation only may access user data, and solely for legitimate operational purposes. Every access is logged, monitored, and periodically audited by our internal security team.
You have the right to access, correct, or request the deletion of your data at cinta99. We take all data rights requests seriously and process them within the stipulated timeframes. This is not merely a promise — it is a procedure we are committed to.
cinta99 has never and will never sell users' personal data to advertisers, data brokers, or any third party for commercial purposes. Your data belongs to you — we only use it to provide the services you request.
Privacy Policy cinta99 is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We continually update our privacy practices in line with legal developments to ensure full compliance at all times.
A platform that puts your privacy first, safeguards your financial data, and respects your rights as a user. Over 100,000 Malaysian players have trusted cinta99 — now it's your turn. Register for free and claim your RM888 bonus today.
*By registering you agree to the cinta99 Privacy Policy and Terms & Conditions. Players must be 18 years of age or older.